Learn more about the cleaning and caring for your Chilewich Placemats.

Can I sanitize/disinfect my Chilewich products?⁣⁣⁠

Yes. For all woven products (except printed designs) and all tufted (Shag) mats: A 50:1 water/bleach solution left on the surface for at least one minute will thoroughly clean and disinfect the material. A stronger solution can be used if desired. ⁣For all printed, metallic, and pressed table mats (including Glow, Lace, and John Derian + Chilewich): Use hydrogen peroxide. ⁣⁣⁠
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Is there a bleach-free way to sanitize / disinfect my Chilewich woven or tufted (Shag) products?⁣⁣⁠

Yes. Hydrogen peroxide may be used in place of bleach.⁣⁣⁠

Are Chilewich products antimicrobial?⁣⁣⁠

Yes. Antimicrobial protection (Microban) is built into all of our yarns at the polymer level. ⁣⁣⁠Microban technology gives Chilewich products an added level of protection against stain- and odor-causing bacteria, mold and mildew. Antimicrobial protection not only reduces the risk of premature product degradation but also makes our products easier to clean and keeps them cleaner and fresher between cleanings

I have had my Chilewich product for 10+ years. Is it still antimicrobial?⁣⁣⁠

Yes. Because it is integrated into the yarns and not applied as a surface finish, the antimicrobial protection works continuously for the lifetime of the product.⁣⁣⁠
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If you have other questions or concerns about our products, please don't hesitate to get in touch with our customer service team at info@vincentdesign.com.au

Because Chilewich placemats and runners are created using a variety of techniques, finishes and enhancing details, different styles require different types of care. Please follow these guidelines to keep your Chilewich placemats/runners clean and maintain their original appearance.
All Chilewich placemats should be stored flat. Do not fold placemats or allow them to crease. Hot objects may damage your placemat/runner. Please exercise caution and use a trivet to protect your placemat/runner from excessive heat.

Woven styles: Bamboo, Basketweave,Bay Weave, Beam, Bouclé, Chroma, Color Tempo, Heddle, Kimono, Kite, Lattice, Mesa, Mini Basketweave, Mosaic, Ombré, Origami, Pebble, Pickstitch, Pop, Prism, Quill, Quilted, Rhythm, Rib Weave, Sampler, Signal, Strike, Tango, Thatch, Wabi Sabi, Wave, and Woodgrain.

• To clean, simply wipe with soap, water and a soft sponge or cloth. Standard antibacterial cleanser can also be used. Rinse with clean water and air dry.
• Scrub stubborn stains with a soft bristle-brush and a bleach-based cleanser. This will remove the stain without altering the fabric. Rinse with clean water and air dry.
• Machine washing or dishwasher use is not recommended.
• More permanent stains may result when certain foods or liquids (e.g. tomato, hot pepper sauce, turmeric) are left on the placemat or runner for long periods before cleaning. This is more likely to occur with lighter-color textiles. Make sure to remove such spills quickly.

Whistle, Harp, Interlace, Thistle and Trellis:

• To clean, simply wipe with soap, water and a soft sponge or cloth. Standard antibacterial cleanser can also be used. Rinse with clean water and air dry.
• Remove stubborn stains with a soft sponge and a bleach-based cleanser. Rinse with clean water and air dry. This will remove the stain without altering the fabric. Do not aggressively scrub.
• Machine washing or dishwasher use is not recommended.
• More permanent stains may result when certain foods or liquids (e.g. tomato, hot pepper sauce, turmeric) are left on the placemat or runner for long periods before cleaning. This is more likely to occur with lighter-color textiles. Make sure to remove such spills mats quickly.

Non-Woven Styles (metallic colors) – Dahlia, Kaleidoscope, Sea Lace, Petal, Pinwheel and The Modern:

• Top layer metallic foil may be damaged if treated with rough sponges/brushes, harsh soaps or chemicals. Clean using warm water, mild soap and a clean soft sponge. Rinse well and air dry.
• Avoid cleaning agents that contain bleach, ammonia, household alcohol or other harsh ingredients.
• To sanitize, wipe with white vinegar and a clean non-abrasive sponge or lint-free cloth. Rinse well and air dry.
• Machine washing or dishwasher use is not recommended.

Metallic Lace:

• Top layer metallic foil may be damaged if treated with rough sponges/brushes, harsh soaps or chemicals. Clean using warm water and a clean soft sponge. Air dry.
• Avoid cleaning agents that contain ammonia, household alcohol or other harsh ingredients.
• Machine washing or dishwasher use is not recommended.
• If you are using Metallic Lace as part of permanent table décor, make sure to lift and move it occasionally and wipe clean the surface underneath.

John Derian Collection, Market Fringe, Hopscotch, Flora, and Sakiori:

• To clean, simply wipe with soap, water and a soft sponge/cloth. Rinse well and air dry.
• Do not aggressively scrub.
• Use of bleach and ammonia-based cleaning agents is not recommended.
• Machine washing or dishwasher use is not recommended.
• More permanent stains may result when certain foods or liquids (e.g. tomato, hot pepper, turmeric) are left on the placemat for a longer period before cleaning. Make sure to remove such stains immediately.
• If improperly stored, creases may appear. To straighten the creases, place a damp cotton or linen cloth over the mat (make sure that the cloth covers the mat entirely) and iron straight with a hot iron. This will not damage the fabric of the mat.